Privacy Policy
 

Balraj Farm & Hatcheries ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (balrajnest.com) or interact with our business services, including purchasing poultry, day-old chicks, feed, and healthcare products.

We may collect personal and business information from you when you interact with our website or customer service channels. This includes:

• Personal Identification Information: Name, phone number, email address, and postal/delivery address submitted via our contact forms or direct inquiries.

• Business Information: Details regarding your poultry farm, business requirements, or livestock orders.

• Communication Data: Messages, inquiries, or feedback sent to us via phone calls, WhatsApp, or email.

• Technical Data: Standard web analytics data (such as IP address, browser type, and device details) collected automatically when browsing our website.

We use the collected information for the following purposes:

• To process and fulfill orders for day-old chicks, feeds, equipment, and medicines.

• To respond to your inquiries, provide 24/7 emergency support, and offer poultry farming guidance.

• To communicate updates, shipping details, or customer support information.

• To improve our website functionality, products, and overall customer experience.

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only under the following circumstances:

• Service Providers: With logistics and courier partners strictly to ensure the safe and timely delivery of your orders across India.

• Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

We implement reasonable security practices to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Our website may contain links to external social media platforms (such as Facebook or Instagram). We are not responsible for the privacy practices or content of these external sites.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Phone: +91 9153140949 / +91 9123195936

• Email: info.balrajfarm@gmail.com

• Address: Toppo Complex, Tupudana, Namkum Main Rd, Namkum, Tetri, Jharkhand - 834010